Groundwork Terms of service



Last Updated: [Mar.2026]

These Terms of Service (“Terms”) govern your access to and use of the Groundwork platform, including our web application, mobile applications, APIs, and related services (collectively, the “Services”), operated by Pocket Robot Inc. (“Pocket Robot,” “we,” “us,” or “our”). By creating an account, accessing, or using the Services, you agree to be bound by these Terms.

If you do not agree, you may not use the Services.

1. Eligibility and Account Registration

You must be at least 18 years old and legally capable of entering into binding agreements. To access certain features, you must create an account.

You agree to:

Allow us to contact you via the information provided for feedback, account, and promotional content purposes

Provide accurate and complete information

Maintain the security of your credentials

Notify us promptly of unauthorized access

You are responsible for all activity occurring under your account.If you register on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.


2. License Grant

Subject to these Terms, Pocket Robot grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

You may not:

Resell, sublicense, or distribute the Services

Reverse engineer or attempt to extract source code

Circumvent security or access controls

Use the Services for unlawful purposes

Attempt to access other users’ data


3. Free Trial

We may offer a free trial period (e.g., 7 days).

During the trial:

The Services are provided “as is” without warranties.

We may modify or terminate trial access at any time.

No service-level commitments apply.

We are not liable for any data loss, service interruption, or damages arising during the trial period.


4. Billing and Subscription Terms
4.1 Free Trial

We may offer a free trial period. If you enter payment information during the trial, your subscription will automatically convert to a paid plan at the end of the trial period unless cancelled before the trial expires.
We reserve the right to modify or terminate trial offers at any time.

4.2 Subscription Plans

Access to certain features requires a paid subscription. Subscription details, including pricing, billing frequency, usage limits, and feature access, are described at the time of purchase.
You agree to pay all applicable fees associated with your selected plan.

4.3 Automatic Renewal

Subscriptions automatically renew at the end of each billing cycle (monthly or annual) unless cancelled prior to renewal. By purchasing a subscription, you authorize us (or our payment processor) to charge your payment method on a recurring basis.

4.4 Cancellation

You may cancel your subscription at any time through your account settings or by contacting support.

Cancellation takes effect at the end of the current billing period.

We do not provide partial or prorated refunds for unused time unless required by law.

4.5 Failed Payments

If payment fails:

We may retry the charge.
We may suspend access to paid features.
Continued non-payment may result in account termination, including removal of your User Data.

4.6 Plan Changes

If you upgrade your plan, the new pricing may take effect immediately or at the next billing cycle, as indicated during checkout. If you downgrade your plan, changes may take effect at the end of the current billing cycle.

4.7 Taxes

Fees do not include applicable taxes. Taxes are applied at checkout. You are responsible for ensuring the required information is given during checkout so that the necessary taxes are applied, unless otherwise specified.

4.8 Price Changes

We may modify subscription pricing upon reasonable notice. Price changes will not affect your current billing period but will apply to future renewals.

4.9 Refund Policy

Subscription fees are non-refundable except where required by law. Refund requests may be considered at our discretion within 10 business days.

5. User Data and Content
5.1 Ownership

You retain ownership of all data, files, photos, coordinates, project information, and content uploaded to the Services (“User Data”).
Pocket Robot retains ownership of:

The platform

Software

Infrastructure

Documentation

All intellectual property not constituting User Data

5.2 License to Process Data

You grant Pocket Robot a limited license to process, store, transmit, and display User Data solely to:

Provide the Services

Maintain system functionality

Improve performance and reliability

Provide customer support

5.3 Responsibility for Content

You are solely responsible for:

The accuracy and legality of User Data

Obtaining any required permissions or consents

Ensuring compliance with applicable laws

You must not upload unlawful, infringing, or harmful content.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect User Data. However: No system is 100% secure.

You acknowledge inherent risks of online data transmission.

Security obligations are described further in our Privacy Policy.

7. Service Availability

We aim to provide reliable access to the Services but do not guarantee:

Continuous availability

Error-free operation

Uninterrupted service

We may perform maintenance, updates, or modifications at our discretion.

8. Acceptable Use

You agree not to:

Attempt unauthorized system access

Interfere with platform integrity

Use automated scraping tools without authorization

Upload malicious code

Violate privacy or data protection laws

Circumvent subscription limits

Violation may result in suspension or termination.

9. Suspension and Termination

We may suspend or terminate access if:

You violate these Terms

Required by law

Necessary to protect system security

You may terminate your account at any time.

Upon termination:

Access to Services will cease.

We may delete User Data after a reasonable retention period unless legally required to retain it.

10. Confidentiality

Each party agrees to maintain confidentiality of non-public business information disclosed during use of the Services. This obligation survives termination.

11. Third-Party Services

The Services may integrate with or rely on third-party providers, including:

Cloud hosting providers
Payment processors
Diagnostic and monitoring services

We are not responsible for third-party services beyond our reasonable control.

12. Intellectual Property

All platform software, design, branding, and documentation remain the exclusive property of Pocket Robot Inc.

No rights are granted except as expressly stated in these Terms.

13. Disclaimer of Warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” To the fullest extent permitted by law, Pocket Robot disclaims all warranties, express or implied, including:

Merchantability

Fitness for a particular purpose

Non-infringement

Availability or reliability

We do not warrant that the Services will meet your specific operational needs.

14. Limitation of Liability

To the fullest extent permitted by law:

Pocket Robot shall not be liable for:

Indirect, incidental, special, or consequential damages

Loss of profits

Business interruption

Data loss

Operational downtime

Our total aggregate liability under these Terms shall not exceed the greater of:

Amounts paid by you in the preceding 12 months;
or
$500 CAD (if no payments have been made)

This limitation applies regardless of legal theory.

15. Indemnification

You agree to indemnify and hold harmless Pocket Robot Inc. from claims arising from:

Your misuse of the Services

Violation of law

Infringement of third-party rights

Breach of these Terms

16. Modifications to Services

We may modify or discontinue features at any time. Material changes to these Terms will be posted with an updated effective date. Continued use constitutes acceptance of revised Terms.

17. Governing Law

These Terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Manitoba.

18. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Pocket Robot Inc. regarding use of the Services.

19. Contact

Pocket Robot Inc.

info@pocketrobot.ca